Had to deal with rude staff who made me wait for 15 minutes just to check in and when I finally got to my room it was dirty and the lock was broken which just made the entire situation worse

It was not cheap but I guess you get what you pay for

The staff were friendly and accommodating, making it easier to navigate my stay with a young baby. The property is conveniently located just a short drive from the Royal Oak Music Theatre, which was a fantastic outing for our family.

My kids wished that there were better cleaning services and more family-friendly amenities.

Spacious room but the bathroom was not clean during my stay.

The lobby had a clean and friendly vibe, creating a welcoming first impression. However, the third-floor rooms were a different story, as they felt neglected with mishaps like a leaking sink and a noisy environment. It showed signs of being a long-term housing space, not quite what I expected.

I found the spacious double room very comfortable, with a lovely flat-screen TV for relaxing in the evenings. The air conditioning worked perfectly, which was a delightful relief during my stay. I also appreciated the thoughtful coffee maker in the room.

More seating in common areas would enhance comfort.

I was excited about the cozy double room and the mini fridge was super handy for snacks. The lounge area was nice for relaxing and the pool looked inviting, though I didn't have time to use it. Just a heads up, the Wi-Fi could be spotty at times, but it didn’t ruin my stay. 😊

The spacious room had a lovely flat-screen TV and a convenient coffee maker, making my evenings delightful. The air conditioning worked perfectly, and I appreciated the overall cleanliness and friendly staff throughout my stay.

More seating in common areas would enhance comfort.

I had a pleasant stay! The spacious air-conditioned double room was very comfortable, and I loved the flat-screen TV for relaxing at night. Plus, the coffee maker in the room was a nice perk for my morning routine.

Some noise from outside was a bit disruptive.

I recently stayed at the American Inn & Suites in Ferndale for one night. The flat-screen TV kept me entertained during my downtime, and the air conditioning made the room comfortably cool. I liked that the room was spacious, which gave me plenty of room to move around freely. The coffee maker was a nice touch for my morning coffee fix. On the downside, some noise from outside disrupted my sleep. The staff at the front desk during check-in were pleasant and efficient, which made a good first impression. However, the lack of breakfast options was disappointing. The location felt a bit rundown, and the elevator seemed a little sketchy. Overall, it met my basic needs but could use some improvements in breakfast service and noise reduction.

I had a comfortable stay. The room was spacious and had a tv. It was nice to have a coffee maker in the room. The air conditioning worked well. It met my needs.

The environment felt unsafe with drug activity in the lobby and hallways. The absence of basic amenities like a fridge or phone made the stay even worse.